Meet Our Team

Greetings:

I am Titania El Bey, your newly named licensed nursing home administrator. I come to you with 20 years of experience in long term care. I completed my Master of Science degree in Occupational therapy and my Bachelor of Science in Health Science from Spaulding University in Louisville, KY. Occupational therapists have a passion for improving individuals’ quality of life and maximizing potential to get great outcomes while helping others reach their goals. I carry this principle into my new role here at Marquis/Collingswood and demonstrate this with residents and staff under my leadership.

My focus will be to continue to support the great clinical leaders here at Collingswood while improving customer service, professionalism, clinical outcomes, budgetary concerns while addressing the cultural needs of the building.

My favorite quote by Maya Angelou is “If you are always trying to be normal, you will never know how amazing you can be.”

Hi , I am Pedro Figueroa your Director of Nursing at Collingswood Rehabilitation & Healthcare Center. I was born and raised in the beautiful island of Puerto Rico, and come to you with 6 years of experience in long term care and 5 years of experience in ICU. I feel blessed to work at Collingswood and to be surrounded by a professional and dynamic team. Also, I looks forward to being part of the success of Collingswood and Marquis family while providing guidance and education to our nursing staff. Fun fact: I enjoy travelling the world, scary movies and spending time with family.

My favorite quote is, “Don’t wait for the stars to align. Reach up and arrange them the way you want.” Pharrell Williams

My name is Debra Cruickshank.
I am the Human Resources (HR) Director here at Collingswood. I really enjoy cooking and trying out new dishes. It’s always exciting to explore different cuisines and flavors. Experimenting in the kitchen is a fun way for me to learn and get creative with food.

At Collingswood I play a vital role in managing and nurturing the workforce that delivers essential care to residents. My position requires a combination of healthcare knowledge, HR expertise, and compassion to effectively support the staff and contribute to the overall well-being of the facility.

I have 18 years of combine experience in human resources with a deep understanding of the healthcare industry. My experience in healthcare settings, especially in long-term care or skilled nursing facilities, is highly valued. Collingswood maintains a positive and supportive work environment for both staff satisfaction and resident care.

I am responsible for recruiting qualified and compassionate staff, including nurses, certified nursing assistants (CNAs/GNAs), therapists, and support personnel. This involves creating job descriptions, conducting interviews, and ensuring that the hiring process aligns with Collingswood standards of care.

My favorite quote is, “I can do all things through Christ which strengthened me”. Philippians 4:13

Hello, my name is Cindy Zambrano, Director of Admissions at Collingswood Rehabilitation & Healthcare Center. I am a Montgomery County, MD native coming to you with over 9+ years in the healthcare field. I have a passion for assisting and educating our community members and partners to improve patients quality of life. I find great fulfillment in my work and dedicate my time with the commitment to making a positive impact and helping others navigate their recovery journey.

My favorite quote is “What you do makes a difference, and you have to decide what kind of difference you want to make”- Jane Goodall.

 

My name is Rushell Royal.
I am the Medical Record Coordinator here at Collingswood. I am from the small tropical island of Jamaica. I bring a unique blend of cultural richness and professional expertise to my role. I enjoy socializing and learning about different aspects of life. I have 6 years of experience in the skilled nursing facilities. I am not only committed to maintaining the highest standards in medical record management but also to fostering a positive and inclusive environment at work. The healthcare field reflects a deep commitment to both my personal growth and the well-being of others.

My favorite quote is by Confucius “It does not matter how slowly you go as long as you do not stop.”

My name is Opton Smalling.
I am the Food Service Director here at Collingswood. Collingswood plays a very important role in ensuring that residents receive nutritious, well-balanced meals tailored to their individual health needs and preferences. I have 20 plus years in culinary arts and extensive experience in the food service industry. Collingswood help brings a wealth of knowledge and passion to my role.

My career as a chef, honing their skills in various kitchens before transitioning into the healthcare sector. My experiences in high-pressure environments has equipped me with the ability to manage the complex logistics of a nursing home kitchen, where every meal must meet stringent dietary requirements while also being delicious and visually appealing.

My passion for food and a heart for service, Collingswood continues to make a positive impact in the lives of the residents here, ensuring that each meal is prepared with care and served with a smile.

My favorite quote is, “Do small things with great love.” by Mother Teresa

Hello, my name is Shawn Thornton, Activities Director at Collingswood Rehab. I’ve have been the Activities Director for the past 2 years here at Collingswood. I have a passion for helping those in need and find great purpose in it because it gives me a chance to pay back the generations for everything they contributed to make our society greater.

My favorite quote is:
“Everyone can be great because everyone can serve.”- Martin Luther King, Jr.

My name is Diane Heiderman, and I proudly serve as the Director of Rehabilitation here at Collingswood. I have 20+ years’ experience as an Occupational Therapy practitioner with certifications in Dementia, Wound Care and PTSD/Trauma/Recovery. I have spent my entire career working in the Skilled Nursing Industry and love every moment of working with this population. When I am not at work I serve and lead in a National, Christian based 12-step recovery ministry working alongside women to help them heal from Abuse and Trauma. I also love baking yummy desserts and spending time with my Hubby, 3 children and 3 doggies.

My life quote is by Ralph Waldo Emerson, “To know even one life has breathed easier because you lived. This is to have succeeded.”

So happy to share a little bit of me with you. My name is , Clara Baccouche, I am the Director of Social Services here at Collingswood. I come with over 15 years of experience and roughly 20 plus years in health care. I love working in geriatric settings. I obtained my bachelor’s in social work and my master’s degree in MBA 2013. I love what I do daily such as assisting and empowering others. Outside Collingswood, I am happily married and have one daughter. I am also an entrepreneur and a business consultant. I am a team player and love working with a great team here at Collingswood.

“No one can make you feel inferior without your consent” Eleanor Roosevelt

Clara Baccouche, DDS, MBA

My name is Burnette M. Balton.

I am the Business Officer Manager here at Collingswood. I am a well-seasoned healthcare professional, with over 15 years of experience in financial management and operations within the healthcare field. At Collingswood, I’m responsible for overseeing all aspects of the business office, including accounts receivable, collections, and ensuring all our eligible long-term care residents are approved for Medical Assistance, just to name a few.

My commitment to excellence and servicing the nursing home population earned me recognition of New BOD (Business Office Director) 2020 Honorable Mention for Northeast District.

Outside of work, I am passionate about spending quality time with my family. I enjoy traveling, playing Spades, music and absolutely love dancing!

I welcome you to stop by the office or call with any financial questions.

My name is Devon Lewis.
Currently serve as the Maintenance Director at Collingswood, where I oversee the maintenance operations of the facility, ensuring that the building’s infrastructure, systems, and equipment are functioning efficiently and effectively. With a strong background in building management and a keen eye for detail, Collingswood has been instrumental in maintaining a safe, clean, and comfortable environment for both employees and residents.

My career in the maintenance field runs over 13 years, gaining experience in various roles that have equipped myself with a comprehensive understanding of facility management. I have developed a reputation for excellence in project management and preventative maintenance.

My favorite quote is “Success is not final, failure is not fatal: It is the courage to continue that counts.” Winston Churchill

Hello, my name is Sheba MDS Director for Collingswood Rehabilitation and Healthcare Center. I began my distinguished career after graduating college with BA in Management entering the field of Human Resources Management within the hospitality industry. My role in this sector allowed me to garner skills in personal management and organizational development.
In 2001, I transitioned to the healthcare industry, where I initially served as an HR Manager. My passion for healthcare and commitment to making a difference in patient care led me to further my education and skills. In 2008, I achieved a significant milestone by becoming a Licensed Practical Nurse (LPN) and I was promptly promoted to the position of MDS Coordinator in 2009, a testament to my exceptional leadership and organizational abilities.
Driven by a desire to enhance clinical expertise, I pursued and attained my Registered Nursing Licensure in 2014. Throughout my career, I have been recognized for my attention to details, team spirit, caring and compassionate to attitude, and effective communication qualities that have greatly contributed to my success in both HR and Nursing roles.
My journey reflects a remarkable evolution from human resources to nursing, underscoring my dedication to patient care and exceptional leadership in the healthcare field.

”it isn’t where you come from. Its where you’re going that counts, “ – Ella Fitzgerald